Homeowner's & Excavator's Responsibility

Call Arizona811 at 800-STAKE-IT (800-782-5348) at least 2 full working days before you dig. Be prepared to provide the location of the excavation site, including address and cross streets. The Arizona811 Agents will ask a few questions regarding the extent of your digging activities. If you have legal descriptions of your job site (township, range, section, and quarter section) please provide that as well.


Notice Number

The Arizona811 Agent will provide a notice number and the names of the utility companies that will be responding to your Arizona811 Request. If the caller and the excavator are not the same person, make sure that this information is provided to the excavator. Also inform the Arizona811 Agent if any additional contractors will be involved with your excavation. If possible, have your dig site marked with white paint. White paint helps the locators find your site (this is especially true in difficult to describe locate requests).


Utility Company Response

Utility companies have 2 working days to respond to your Arizona811 request. Do not begin any excavation until all utilities have responded by either marking the excavation site or clearing the site (no conflict) by a telephone call. If any utility company fails to respond to your request, contact Arizona811 and they will transmit another message requesting immediate response.


Additional Information

Markings are valid for 15 working days. If you need to dig past this time frame, call Arizona811 2 full working days before the expiration date and inform the Arizona811 Agent that you need to continue to dig in this area. Immediately report any and all damages to any underground facility directly to the utility owner. All damages, including nicks in cables and dents in steel, can and will eventually cause the underground facility to fail.