911 is a 3-digit telephone number that you can call 24 hours a day for police, fire, or medical emergencies.
911 should only be used for life-threatening emergencies or in-progress crimes.
911 Fast Facts
911 calls are answered within 4 seconds on average.
Dispatchers receive over 4,000 calls annually.
911 instantly gives dispatchers the caller's phone number and address
The center is staffed 24 hours a day, 365 days a year.
Cell phone users can also make 911 calls directly from their cell phones
What Happens When You Call 911
Do not hang up until the dispatcher advises you to do so. If you have a need for a police officer and it is not an emergency, then please use our non-emergency phone number 928-537-4365.
When you call 911, your address, telephone number and billing person's name is automatically displayed on our computer-aided dispatch system. Dispatchers will ask you for this information to verify it.
The dispatcher will ask you what type of emergency you have. Remember to:
Answer all questions
Stay on the line
If you have an non-emergency, please call 928-537-4365. If you call the Dispatch Center with a situation that is not deemed to be an emergency, you will be referred to the non-emergency line. The following are examples of non-emergencies:
Loud parties or music
Non-injury accidents including non-injury hit and runs
Requests for information
Transportation to medical appointments
Time-delayed reports with no suspect information such as home burglary, vehicle burglary, and assault reports